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Refund Policy

At Le Fera, we strive to provide exceptional products and services to our valued customers. In the event that you need a refund, we offer a refund policy that includes the option of receiving a coupon. Please review the following guidelines regarding the coupon:

1. Eligibility:

  • Refunds are available for services purchased directly from our company.
  • Refund requests must be made within 7 days from the date of purchase.
  • Proof of purchase, such as a receipt or order number, may be required.

2. Refund Process:

  • To initiate a refund, please contact our support team on online@mabalingwe.com
  • Provide relevant details about your purchase and the reason for your refund request.
  • Our team will review your request and notify you of the outcome within 7 days.

3. Refund Options:

  • If eligible for a refund, we offer a coupon as a refund option, which can be used towards future purchases on our platform.

4. Coupon Details:

  • The coupon value will be equal to the amount refunded.
  • Coupons are non-transferable and can only be used by the original purchaser.
  • The coupon may have an expiration date, after which it will no longer be valid.

If you have any questions or require further clarification, please don’t hesitate to contact our support team.

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